Reviews

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "While on a weekend get-away with my Bride, we were riding through the redwoods and coastline when the shift linkage on our 2015 Ultra came apart. I looked up the closest Dealer in the GPS and it took us over some twisty and extreme backroads to the Ukiah Dealer. On entering the showroom we were warmly greeted by Michael. As we told him of our situation he asked where we were from and when he found out we were on a getaway from Sacramento he wasted no time getting us taken care of. Michael went back to the service dept. with us got us squared away. We purchased a new shift linkage and it was installed by Nathan in no time. We sure apprenticed the service and concern we received."

    Overall Rating:
    Steve Smith - Sacramento, CA
  • "We just purchased our 2015 Road Glide and we could not have been treated better. Dan was awesome and Emily was amazing. No hard sales, just good honest people.We will recommend Gunnink HD to all of our friends and family for there HD needs."

    Overall Rating:
    Jim Hicks - Clearlake, CA
  • "Hello, fellow riders...well...again Gunnink's HD has raised the bar. I just brought my 18 rg in for 10k service...all was great...then I was informed my rear tire was warranted due to a def.wear pattern. Nathen caught it .so anyone needing service..any kind of bike work...look no further then Gunnink's. Plus they have great deals on new bikes. One very happy returning customer here. A joy to deal with."

    Overall Rating:
    Clark Day - Lakeport, CA
  • "I said it the first time and I will say it again. I have been to many Harley dealerships. Gunninks is hands down the very best. From the sales/ parts department to the service department. They have the friendliest staff and you feel like family every time you walk in."

    Overall Rating:
    Jason Bartley - Ukiah, CA
  • "0n 9/6, while on a road trip with some friends we were on a remote section of California Highway 1 north of Fort Bragg, my amber check engine light came on and I experienced a loss of power and the engine was running really rough. Luckily there was a place nearby for us to pull off of the road safely, not a common occurrence on this particular section of the highway. I turned off the engine and we looked at our cell phones for reception and discovered that none of us had reception. After some discussion we decided to try starting the engine so we could continue on. It started and seemed to be okay so we continued on and enjoy the area we came to explore. The bike was running well until we got to Miranda, CA where i experienced the same issues as before but this time it stalled and would not start so we decided to head back to our hotel. On our ride back my wife and I decided it would be better to take it to the nearest Harley Dealer which happened to be Gunnink's in Ukiah. Our friends called ahead and told them we were coming. We arrived before the store closed and were greeted by your professional staff. We were expecting to hear that they could not get to it today but would start working on it the next day. However, they troubleshot and repaired our bike and got us back on the rode again. They were completely professional and worked past closing time to correct our problem. I would like to personally thank Leif Magnusen and the other staff that assisted him in repairing our bike. I assure you that I will let everyone in the San Diego Harley community that they should make a stop in your dealership. In addition, I will share with my HOG chapter the professional and courteous staff we encountered at Gunnink's Harley Davidson."

    Overall Rating:
    Timothy Henry - Alpine, CA
  • "My wife and I were on a trip recently traveling from Napa to Oregon and points north. I have a 2012 Ultra Classic Limited that has always been a faithful motorcycle. While stopping for gas in Cloverdale, the battery decided 5 years of service was enough. I located Gunnink's Harley through the dealer locator on my Road Tech Zumo 665.I called your dealership and explained my issue to the parts department and ultimately the service department. I was told you had a replacement battery in stock and was transferred to the service department. I believe I was put in contact with Suzanne, who was very helpful. She told me to bring my bike in and they would get the battery replaced promptly. My wife and I were able to ride into your dealership, purchase the battery, and had the battery installed in less than one hour. After I was told my bike was ready, I asked for the bill and was informed there was no charge! My wife and I were completely taken by surprise and very grateful. My wife purchased this bike for me upon my retirement, I had a choice of any bike out there. I choose a Harley Davidson for many reasons and primary among them was the care received from the dealerships. I cannot say enough praise to Gunnink's Harley Davidson. They got me back on the road quickly and with a few extra bucks in my wallet. Everyone at Gunnink's should be commended for demonstrating what real customer service looks like. I only wish they were a bit closer to my home as they would become my go-to dealership. Thank you from a very satisfied customer."

    Overall Rating:
    Paul Paniagua - Napa, CA
  • "Great service traveler and they fixed me jpstone quickly Leif and Phillis were awsome!"

    Overall Rating:
    Carla DuBois - Clovis, NM
  • "All aspects of the dealership are first-class The people are the best."

    Overall Rating:
    Darryl Townsend - Lakeport, CA
  • "You guys were awesome! We will definitely be back and let everyone know how helpful and friendly everyone was, thank you!"

    Overall Rating:
    Kathryn Silva - Clearlake Oaks, CA
  • "I just purchased a beautiful 2015 Heritage Classic and traded in my beloved 2006 Sportser. I had the pleasure of interacting with Jim the owner, Dan in sales, and Tom in parts. Everyone treated me with respect and went out of their way to make sure I got exactly what I wanted. After test riding a couple of different bikes, I was interested in, I chose the Heritage. They didn't have the color I wanted in stock but found one for me. They went out of their way making sure all the accessories I chose were installed on the new bike, even working late the night before I was to take delivery. They made sure to answer all of my questions and were extremely helpful with so many of the details and information I needed. This is the first time I have ever purchased a vehicle of any kind that I went away totally satisfied, not only knowing I got a solid deal but feeling like I had a new family. Thanks, Jim, Dan the Harley man, and Tom. I highly recommend Gunninks Harley Davidson."

    Overall Rating:
    Suzy Pearson - Clearlake, CA
  • "This dealership is AWESOME anything you need for your bike or if yours looking for a bike this is the dealership their knowledge on Harley Davidson bikes is unbelievable I highly recommend anyone looking for parts, new bike or anything related to Harley Davidson go check them out before going anywhere else you'll be glad you did I won't go anywhere else myself thank you Gunnink's family your all Awesome!"

    Overall Rating:
    Daniel Ivey - Cobb, CA
  • "In my mind, Gunnink's is a little slice of Heaven. I called the to purchase a new soft tail deluxe, they found 3 in CA. I went there, & fell in love with a 2015 Heritage w/ Black Magic paint. Dan is the man I dealt with & what a pleasure it was. No pressure, helpful, knowledgeable & just great to deal with. I went to parts & everyone asked if I needed help, but they didn't pressure me at all. Just a bunch of kind people that treat you like one of the family. Anyone that needs a new or used HD, parts, service or clothes, couldn't make a better decision than going to Gunnink's."

    Overall Rating:
    John Whitt - Kelseyville, CA
  • "I needed a part I was told they don't make anymore and you went out of your way to find me the part and order it. If that wasn't enough I was shocked when it came in 3 days and you called me right away. You rock!"

    Overall Rating:
    Marc Spadaro - Hidden Valley Lake, CA
  • "Gunnink's Harley Davidson in Ukiah is an awesome place, from the showroom (lots of bikes) parts counter (knowledgable staff) and the motor clothing selection and gifts are one of the best I have ever been too. From the owners to the staff you are made to feel welcome and like family from the minute you walk in the door. Everyone there is ready to share their experience and knowledge from the bikes, gear, new equipment even places to ride and things to see along the way. Even the customers are chatting away with each other. As a female, it is so nice to feel comfortable going to this dealer for anything and knowing I will not be treated as though I should come back when my husband is with me. I would recommend this dealer to anyone. Class act this place I wish they had a 10+++ star rating."

    Overall Rating:
    Lori Proctor - Ukiah, CA
  • "Beautiful bikes beautiful women and a really great service dept. Thanks, Gunnink's Harley-Davidson I love my new FLS. And thanks Leif in service the thing runs really strong and fast love the mods. I'll be back for a FXDB soon."

    Overall Rating:
    Steven McLean - Covelo, CA
  • "I live in the East Bay and always made a stop here on my yearly trip to Oregon. However, when it became Gunninks Harley Davidson, I fell in love with it. The owner, his wife, daughter, family and other employees are all awesome. This is a family-run dealership now and they are all Harley riders. Let me tell you it shows. I went out of my way to ride here for some Christmas merchandise for myself. I want to see them succeed because they are a group of awesome people. I am close to 3 hours away, however, for parts, clothes and anything else I need I will take a beautiful road trip here to do my shopping. Keep up the great work. The gentleman who helped me in parts was a stand-up guy. See you soon."

    Overall Rating:
    Justin Lash - Livermore, CA
  • "I purchased my new 2013 Road King in July. I felt I was treated very well by the owner as well as "sales-man Dan". I was able to trade in my 2008 V-Rod for my new R.K. and I have enjoyed the bagger a whole lot better for the long miles and better gas mileage. I have over 5,000 miles on the bike now since July and I have experienced no problems. The staff here was friendly and honest and gave me a good deal on my trade-in which allowed me to have a better Harley for my type on long miles.

    I would purchase another Harley here again, even though I live over 60 miles away in Santa Rosa."

    Overall Rating:
    Wayne Bernard - Santa Rosa, CA
  • "I bought a 2014 Harley-Davidson Limited. The first one out of the dealership. The experience I had has been awesome. Jim and Danny were very patient with me during my many trips into the dealership while I was deciding the exact bike I wanted (and talking my wife into it). Emily in the parts department was very helpful in helping me make the bike fit my personality. Lief and all the service staff have answered all my questions. The overall feeling when you go into Gunnicks Harley Davidson is the feeling of family, and they all ride so they know what you need. My wife calls it the adult version of Toys R Us."

    Overall Rating:
    Jason Bartley - Ukiah, CA
  • "I do a lot of my own maintenance and repair. The team at Gunnink's is willing to take on the tasks that I am not equipped to do and charge fairly for that part of a service. That's right, it is not 100% only, they will do just part of a job. They pressed seals into an inner primary for me, and when the shifter shaft seal also needed to be replaced as well did that too (and put the bike back on the trailer for me.) The advice can be had for us DIYers, no reluctance to share. In parts, if there is something you want and they don't carry it, ask for it. I am an AMSOIL believer (I run an oil temp gauge and my 04 RK definitely runs cooler with AMSOIL.) I asked for it and they have it in stock now. These folks know their stuff, are passionate about the brand, and committed to their customers."

    Overall Rating:
    Bob Raschke - Cloverdale, CA
  • "Never had a better experience than I had at Gunninks... From Danny the great sales guy who made me feel confident throughout the whole process. To Phillis, Emily, Annie, and Tom helping me get my bike suited up to my personal idea of my dream bike.

    Also, Burt and Lief and all the guys in service walking me through at delivery really made me feel ready for the road.

    I left feeling like I am now a part of "The Great Harley Family" Thanks for everything..your brother in the wind always...Andy"

    Overall Rating:
    Andy Rondon - Potter Valley, CA
Displaying 1 - 20 of 20