Reviews

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  • "Great customer service.

    I was recently on a road trip from Canada through California and back when I had a shifter linkage break in the middle of nowhere. At the side of the road, I managed to do a temporary fix with electrical tape and tie-wraps. Upon arriving at Gunnink’s Harley Davidson, the friendly staff was ready to help me. The owner himself fixed my bike and got me back on the road within a couple of hours.

    My issue was resolved in a timely manor, for a fair price.

    Great, old-school customer service like this is sadly becoming rare. It’s nice to see that some businesses still practice this.

    Thanks again!"

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    Matt _
  • "2017 Road G.S.
    Had service work done , The staff was friendly and knowledgeable. Felt welcome when I dropped my
    bike off and when I picked it up. Organized shop and factory trained mechanics . Family run business.
    Bike runs better then ever."

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    Andrew Dagostino - Healdsburg, CA
  • "Just passing threw on a road trip. Needed a oil change and was taking care of with the utmost care and respect. Top notch service and friendly staff. Anyone passing through,if you need anything theses are your guys. Great job."

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    Don Fritzke - St Paul, MN
  • "Had some issues with my bike while out here in California, and Chris at Riding High Harley-Davidson made some calls and steered me to Lief here at Gunnink’s HD, and I must say, that they treated me like a long time friend. They stayed late, diagnosed the issue and fixed it. They are truly a perfect example of how great the Harley-Davidson family is."

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    Randy Pfaff - Walnut Cove, NC
  • "Great experience! The staff was friendly and helpful. No one pushed me either way and were very knowledgeable."

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    Peter Jacquez - CA
  • "Have all my work and service done at your dealership"

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    jeff shields - clearlake, CA
  • "While on a weekend get-away with my Bride, we were riding through the redwoods and coastline when the shift linkage on our 2015 Ultra came apart. I looked up the closest Dealer in the GPS and it took us over some twisty and extreme backroads to the Ukiah Dealer. On entering the showroom we were warmly greeted by Michael. As we told him of our situation he asked where we were from and when he found out we were on a getaway from Sacramento he wasted no time getting us taken care of. Michael went back to the service dept. with us got us squared away. We purchased a new shift linkage and it was installed by Nathan in no time. We sure apprenticed the service and concern we received."

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    Steve Smith - Sacramento, CA
  • "We just purchased our 2015 Road Glide and we could not have been treated better. Dan was awesome and Emily was amazing. No hard sales, just good honest people.We will recommend Gunnink HD to all of our friends and family for there HD needs."

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    Jim Hicks - Clearlake, CA
  • "Hello, fellow riders...well...again Gunnink's HD has raised the bar. I just brought my 18 rg in for 10k service...all was great...then I was informed my rear tire was warranted due to a def.wear pattern. Nathen caught it .so anyone needing service..any kind of bike work...look no further then Gunnink's. Plus they have great deals on new bikes. One very happy returning customer here. A joy to deal with."

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    Clark Day - Lakeport, CA
  • "I said it the first time and I will say it again. I have been to many Harley dealerships. Gunninks is hands down the very best. From the sales/ parts department to the service department. They have the friendliest staff and you feel like family every time you walk in."

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    Jason Bartley - Ukiah, CA
  • "0n 9/6, while on a road trip with some friends we were on a remote section of California Highway 1 north of Fort Bragg, my amber check engine light came on and I experienced a loss of power and the engine was running really rough. Luckily there was a place nearby for us to pull off of the road safely, not a common occurrence on this particular section of the highway. I turned off the engine and we looked at our cell phones for reception and discovered that none of us had reception. After some discussion we decided to try starting the engine so we could continue on. It started and seemed to be okay so we continued on and enjoy the area we came to explore. The bike was running well until we got to Miranda, CA where i experienced the same issues as before but this time it stalled and would not start so we decided to head back to our hotel. On our ride back my wife and I decided it would be better to take it to the nearest Harley Dealer which happened to be Gunnink's in Ukiah. Our friends called ahead and told them we were coming. We arrived before the store closed and were greeted by your professional staff. We were expecting to hear that they could not get to it today but would start working on it the next day. However, they troubleshot and repaired our bike and got us back on the rode again. They were completely professional and worked past closing time to correct our problem. I would like to personally thank Leif Magnusen and the other staff that assisted him in repairing our bike. I assure you that I will let everyone in the San Diego Harley community that they should make a stop in your dealership. In addition, I will share with my HOG chapter the professional and courteous staff we encountered at Gunnink's Harley Davidson."

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    Timothy Henry - Alpine, CA
  • "My wife and I were on a trip recently traveling from Napa to Oregon and points north. I have a 2012 Ultra Classic Limited that has always been a faithful motorcycle. While stopping for gas in Cloverdale, the battery decided 5 years of service was enough. I located Gunnink's Harley through the dealer locator on my Road Tech Zumo 665.I called your dealership and explained my issue to the parts department and ultimately the service department. I was told you had a replacement battery in stock and was transferred to the service department. I believe I was put in contact with Suzanne, who was very helpful. She told me to bring my bike in and they would get the battery replaced promptly. My wife and I were able to ride into your dealership, purchase the battery, and had the battery installed in less than one hour. After I was told my bike was ready, I asked for the bill and was informed there was no charge! My wife and I were completely taken by surprise and very grateful. My wife purchased this bike for me upon my retirement, I had a choice of any bike out there. I choose a Harley Davidson for many reasons and primary among them was the care received from the dealerships. I cannot say enough praise to Gunnink's Harley Davidson. They got me back on the road quickly and with a few extra bucks in my wallet. Everyone at Gunnink's should be commended for demonstrating what real customer service looks like. I only wish they were a bit closer to my home as they would become my go-to dealership. Thank you from a very satisfied customer."

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    Paul Paniagua - Napa, CA
  • "Great service traveler and they fixed me jpstone quickly Leif and Phillis were awsome!"

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    Carla DuBois - Clovis, NM
  • "All aspects of the dealership are first-class The people are the best."

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    Darryl Townsend - Lakeport, CA
  • "You guys were awesome! We will definitely be back and let everyone know how helpful and friendly everyone was, thank you!"

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    Kathryn Silva - Clearlake Oaks, CA
  • "I just purchased a beautiful 2015 Heritage Classic and traded in my beloved 2006 Sportser. I had the pleasure of interacting with Jim the owner, Dan in sales, and Tom in parts. Everyone treated me with respect and went out of their way to make sure I got exactly what I wanted. After test riding a couple of different bikes, I was interested in, I chose the Heritage. They didn't have the color I wanted in stock but found one for me. They went out of their way making sure all the accessories I chose were installed on the new bike, even working late the night before I was to take delivery. They made sure to answer all of my questions and were extremely helpful with so many of the details and information I needed. This is the first time I have ever purchased a vehicle of any kind that I went away totally satisfied, not only knowing I got a solid deal but feeling like I had a new family. Thanks, Jim, Dan the Harley man, and Tom. I highly recommend Gunninks Harley Davidson."

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    Suzy Pearson - Clearlake, CA
  • "This dealership is AWESOME anything you need for your bike or if yours looking for a bike this is the dealership their knowledge on Harley Davidson bikes is unbelievable I highly recommend anyone looking for parts, new bike or anything related to Harley Davidson go check them out before going anywhere else you'll be glad you did I won't go anywhere else myself thank you Gunnink's family your all Awesome!"

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    Daniel Ivey - Cobb, CA
  • "In my mind, Gunnink's is a little slice of Heaven. I called the to purchase a new soft tail deluxe, they found 3 in CA. I went there, & fell in love with a 2015 Heritage w/ Black Magic paint. Dan is the man I dealt with & what a pleasure it was. No pressure, helpful, knowledgeable & just great to deal with. I went to parts & everyone asked if I needed help, but they didn't pressure me at all. Just a bunch of kind people that treat you like one of the family. Anyone that needs a new or used HD, parts, service or clothes, couldn't make a better decision than going to Gunnink's."

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    John Whitt - Kelseyville, CA
  • "I needed a part I was told they don't make anymore and you went out of your way to find me the part and order it. If that wasn't enough I was shocked when it came in 3 days and you called me right away. You rock!"

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    Marc Spadaro - Hidden Valley Lake, CA
  • "Gunnink's Harley Davidson in Ukiah is an awesome place, from the showroom (lots of bikes) parts counter (knowledgable staff) and the motor clothing selection and gifts are one of the best I have ever been too. From the owners to the staff you are made to feel welcome and like family from the minute you walk in the door. Everyone there is ready to share their experience and knowledge from the bikes, gear, new equipment even places to ride and things to see along the way. Even the customers are chatting away with each other. As a female, it is so nice to feel comfortable going to this dealer for anything and knowing I will not be treated as though I should come back when my husband is with me. I would recommend this dealer to anyone. Class act this place I wish they had a 10+++ star rating."

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    Lori Proctor - Ukiah, CA
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